We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we are aware of noticeable variations in our products that customers may find unacceptable.

Also please be aware that for handmade products it is not possible to guarantee that they are always exactly the same as depicted in the image. Much of the charm and value of these products comes from the fact that manual work is unrepeatable and unique, as well as from the quality of the materials used.

The shipping address of your order can only be modified if your order hasn't been shipped yet from our warehouse. To modify your shipping address, please get in touch with our Customer Care team at [email protected]

We process and ship every order within 5-6 business days of receiving it. However, in some cases, due to the intricate manufacturing process of Indian Ethnic Wear, it may take 7-10 working days to dispatch your order.

Once your order is ready and dispatched it is usually delivered within 3-7 days. We partner with reputed courier services so that your products reach you on time.

Yes. If you were unavailable to collect your order, our courier partner will attempt the delivery up to two more times. If you are aware of your future unavailability, please do inform our customer care team at [email protected] so that we can attempt the delivery at a later date.

Generally, our courier partners deliver the order to the intended recipient at the delivery address only. In case, you have not received the order, we request you to mail us at [email protected] within 48 hours of the delivery intimation from our end. We shall arrange proof of delivery for you within 48 hours of your complaint from the aligned courier partner. Kindly note, any complaint raised after 48 hours of receiving the delivery intimation may not be considered.